Founder-Led Business Improvement for Service Businesses
Accountable Ops was built to help service businesses turn messy follow-up, disconnected tools, and inconsistent execution into clear systems that are easier to manage.
Founded by Shawn Ghomi, the company is founder-led and built from real operator experience — not theory. The focus is on practical improvements to how service businesses handle leads, quotes, follow-up, staff accountability, software, and daily operations.
Built on real operator experience.
The background behind Accountable Ops comes from years inside fast-paced sales and service organizations — including time spent improving systems, accountability, reporting, and technology at scale.
Executive operator background
Executive management experience inside both Fortune 500 and private equity automotive groups.
Sales team leadership
Part of a team that reached number one in the nation in sales for multiple years.
Systems and process
Hands-on with sales process improvement, accountability, and reporting at scale.
Technology fluent
Comfortable with the tools, software, and automation modern service businesses rely on.
Practical systems, not generic consulting reports.
Practical over theoretical
Specific systems your team can run on Monday — not consulting reports that sit in a drawer.
Operator experience
Built from time spent leading sales and service teams, not from a slide template.
Built for service businesses
Designed around how detailers, contractors, and home service operators actually work.
Find out where your pipeline is leaking.
A free 30-minute operations review. No sales pitch, no obligation — just a clear look at where leads are slipping through.